Pre-Work: Generational Mindsets, Characteristics, and Communication Styles

• 6 self-paced online video modules
• Identify and describe characteristics, communication, and workstyles across generations.

Session 1: Organizational Implications

• Identify and discuss challenges experienced when working with employees from multiple generations.

Session 2: Closer Look: Millennials & Gen Z

• Build recruitment, retention, and marketing strategies tailored towards the Millennial and Gen Z generations.

Session 3: Bridging the Gap

• Apply techniques and strategies to foster collaboration and engagement across generations.

Session 4: Training, Coaching, &  Consulting Techniques

• Apply techniques and strategies to better design and deliver training, coaching, and consulting services to the five generations.

Pre-Work: Generational Mindsets, Characteristics, and Communication Styles

Session 1: Organizational Implications

Session 2: Closer Look: Millennials & Gen Z

Session 3: Bridging the Gap

Session 4: Training, Coaching, &  Consulting Techniques

ATTENDANCE POLICY

• The program is design for individual participation; therefore, please do not share a computer or workspace with another person during this workshop.  Participants completing this training will receive a (1) certificate of completion, (2) Certified Generation Professional designation, and are eligible to (3) receive 10 CEU or PDC credits.
• Participation in all online sessions at their currently scheduled day and time is mandatory to receive a completion certificate and any applicable credits. In addition to full participation, participants must complete your post course evaluation to receive your certificate.
• To maximize participant learning, active participation is required throughout the training to receive credit for the class. Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, intersession work, and post-course evaluation.

TECHNICAL REQUIREMENTS

• A laptop or desktop with internet capability is required for this training. It is not recommended that a phone, tablet, or iPad is used in lieu of a laptop or desktop.

INTERSESSION WORK

• After each live session, participants will be e-mailed a link to complete intersession work and a quiz.  The purpose of the quiz is to assess your learning while also informing the instructor of concepts that may need reinforcing during the next session. A passing grade of 80% or above is required to receive a completion certificate and if participants do not achieve a passing grade of 80%, a second attempt will be provided.